FYI

Frequently Asked Questions

Ice Cream

Where did your Tillamook Frozen Custards go?

Our Frozen Custard Collection has been discontinued to make room for Tillamook Ice Cream Pints, which offer the best of our classic flavors in a more accessible size.For fans of the Sea Salt & Honeycomb Toffee Frozen Custard, don’t worry! It’s now available as Sea Salt & Honeycomb Toffee Ice Cream. And if you loved other specific Frozen Custard flavors, here are some recommendations:

  • For our Dark Chocolate & Red Raspberry Frozen Custard, try the Oregon Dark Cherry Ice Cream Pint.

  • Fans of Northwest Mint Chip Frozen Custard will appreciate the Mint Chocolate Chip Ice Cream Pint.

  • Oregon Strawberry Shortcake Frozen Custard fans can indulge in the Oregon Strawberry Ice Cream Pint.

  • For those missing the Maple & Candied Pecan Frozen Custard, the Coffee Almond Fudge Ice Cream Pint is a great choice.

  • And if you loved Salted Caramel Frozen Custard, the Sea Salt & Honeycomb Toffee Ice Cream Pint is a delightful alternative.

  • You can find Tillamook Ice Cream Pints at select stores like Fred Meyer, Target, QFC, King Soopers, HEB, and Albertsons.

Are your Chocolate Collection flavors seasonal?

Our Chocolate Collection Ice Cream is here to stay and will remain available year-round

Why is there cottonseed oil in your ice cream?

The cottonseed oil in our Butter Pecan Ice Cream and our German Chocolate Cake Ice Cream is present in the pecans. The pecans are roasted in this oil. If you are looking to avoid this ingredient, we recommend checking out the other flavors we offer here.

Does Tillamook Ice Cream contain any major allergens?

Yes. All Tillamook Ice Cream flavors contain milk, most contain pasteurized egg yolks and some contain other major allergens like wheat, tree nuts, peanuts or soy. In compliance with federal law, any Tillamook product that contains major allergens (milk, egg, crustacean shellfish, fish, wheat, tree nuts, peanuts, or soy) clearly states so in the ingredients listing, so please be sure to check the label! Please note that all of our ice cream flavors are produced with the same equipment. Production schedules are carefully prepared by considering allergens and their potential risks. Equipment is thoroughly sanitized after producing ice cream flavors that contain nuts or other major allergens. Staff at the ice cream counter at our Creamery in Tillamook would be happy to use a fresh ice cream scoop to accommodate visitors with allergen concerns, so please let us know. A full list of Tillamook Ice Cream ingredients is available at the Tillamook Creamery and also listed online for each ice cream flavor.

Is your ice cream kosher?

Our ice cream is not kosher certified, though all of our ice cream products are vegetarian with the exception of Rocky Road (which contains marshmallows with pork gelatin).

Do you make any dairy-free ice creams?

We do not make any dairy-free products. However, we do offer a fruit sorbet option at our ice cream counter at the Tillamook Creamery so that everyone can enjoy a delicious dessert! You can find our ice cream menu here.

Do you make sugar-free or “no sugar added” ice cream?

At this time, we don’t make any sugar-free or “no sugar added” ice cream flavors. We do, however, provide a “no sugar added” ice cream option at our Creamery in Tillamook, Oregon. We hope to see you soon for a scoop or two!

Why can’t I find Tillamook Ice Cream in my area?

We believe that the amount of Tillamook Ice Cream in one’s freezer directly affects the harmony of their household. That being said, we’d love to make more happy homes by expanding our ice cream distribution to more states. Let your store manager know you’d like to be able to purchase Tillamook Ice Cream in your area. We hope to one day put our ice creamy dreamy goodness in more families’ freezers throughout the U.S.! In the meantime, come visit us at the Tillamook Creamery to try all of our flavors!

Do your ice cream containers have a protective seal?

Yes! All of our ice cream containers should either have a plastic ring seal around the lid, OR a foil seal underneath the lid.

If your container had neither, please let us know! (www.tillamook.com/contact or 1-855-562-3568)

Why is peanut oil listed as an ingredient in this ice cream, but peanuts are not mentioned in the allergens disclaimer on the container?

Some of our ice cream flavors contain fudge pieces with highly refined peanut oil in them. This kind of oil is not considered a major allergen under federal labeling requirements. However, we always recommend checking with a doctor if you are unsure of its safety for yourself or your family! 

Are the egg yolks in Tillamook Ice Cream pasteurized?

Yes! The egg yolks in our ice cream are pasteurized to kill any harmful bacteria.

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