Question 1

Can I edit or cancel my order once it’s placed?

Accepted Answer

We are unable to make changes to orders once they have shipped, but we’ll do our best to help correct your order before it leaves the warehouse! Give our team a call at 1-855-562-3568 or email us through our ‘Contact Us’ form

The team is available 8:30am to 6:30pm Pacific time Monday through Thursday, and 8:30am to 1:30pm Friday.

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Question 2

Where can I find Tillamook Sour Cream?

Accepted Answer

Right now, https://www.tillamook.com/products/sour-cream is primarily available in the Pacific Northwest. But don’t worry, we are working on increasing our distribution so that everyone can enjoy real, simple Tillamook Sour Cream. To check if it is available in your area, please use our https://www.tillamook.com/tillamaps/buy?category=sour_creamtool.

Question 3

Is TCCA in compliance with The California Transparency in Supply Chains Act of 2010?

Accepted Answer

Yes. The California Transparency in Supply Chains Act of 2010 requires companies to disclose efforts to eliminate slavery and human trafficking in supply chains. As a socially responsible, farmer-owned and farmer-led cooperative since 1909, Tillamook County Creamery Association (TCCA) requires compliance with all applicable laws, rules and regulations in the jurisdictions in which we conduct business, including laws related to the prohibition of human trafficking and slave labor.

Through our Supplier &amp; Co-Manufacturer Expectations Manual, we expect our suppliers to comply with the California Transparency in Supply Chains Act. We do not currently engage in detailed actions described in Section 3(c)(1)-(5) (verification, audits, certification, internal accountability and training) of the California Transparency in Supply Chains Act.

This statement is made in compliance with the California Transparency in Supply Chains Act of 2010 and is not directed nor is it to be interpreted under any other law or regime.

Question 4

What is Tillamook County Creamery Association (TCCA)?

Accepted Answer

TCCA is a farmer-owned co-op from (you guessed it!) Tillamook, Oregon. For more than 100 years, we have been committed to producing the delicious, high-quality dairy products our fans know and love. We believe that everyone should have access to real food with simple ingredients. That’s why we work hard every day to make premium products with high standards. That’s Dairy Done Right.

Question 5

What’s the difference between your fine cut vs thick cut shredded cheese?

Accepted Answer

Our new Farmstyle Fine Cut is a great option when you are looking for increased coverage and meltability. We recommend sprinkling it on salads, tacos, baked potatoes, and other dishes as a topper. Our Farmstyle Thick Cut is great in baked dishes or can add some extra creaminess to your mac & cheese. We encourage you to try both cuts in your favorite dishes and see which one you like the best!

Question 6

Can I leave butter on the counter?

Accepted Answer

It’s best to store https://www.tillamook.com/products/butter in the fridge. We don’t recommend that you leave it out at room temperature for long periods of time since it can mold or take on a rancid flavor. We do recommend letting it sit out about an hour before use. Then cover the butter and store it back in the refrigerator when you’re done.

Question 7

Cheese

Accepted Answer

Tillamook Cheese does not contain any major allergens beside milk, and the cheesemaking equipment never processes any major allergens other than milk. However, please note that wheat, tree nuts, peanuts, soy, and eggs are sometimes present at the facility level, due to ice cream production sometimes happening in a separate area of a shared building.

Question 8

Do your dairy products contain artificial hormones?

Accepted Answer

No, they don’t - thanks for asking! All Tillamook dairy products — cheese, butter, ice cream, sour cream, and yogurt — are made with milk from cows not treated with rBST*

*All farmers who supply milk for Tillamook products pledge not to use artificial growth hormones. The FDA has stated that no significant difference has been shown between milk derived from rBST treated and non-rBST treated cows.

Question 9

Where can I find Tillamook Yogurt?

Accepted Answer

Tillamook Yogurt is mostly available on the west coast, but we are always working on expanding! At the moment you can find our yogurt in Alabama, Alaska, Arizona, California, Colorado, Florida, Georgia, Hawaii, Idaho, Kansas, a few places in Louisiana, Missouri, Montana, Nevada, New Mexico, North Carolina, Oklahoma, Oregon, Tennessee, Texas, Utah, and Washington! Feel free to use our https://www.tillamook.com/tillamaps tool to find it at a retailer near you.

Question 10

Where are Tillamook products made?

Accepted Answer

After more than 100 years and growing demand, we’re making more products than ever before where it all began, in Tillamook, Oregon. While there’s no limit to the ingenuity, hard work, and commitment of Tillamook’s people, there is a limit to our natural resources and production capacity. So, we do make some of our products outside of Tillamook, but we aren’t taking Tillamook out of any of our products. We insist on working only with best-in-class partners including dairy farmers, production facilities and distribution centers. The vast majority (more than 90 percent) of Tillamook Cheeses are made at our cheesemaking factories in Tillamook and Boardman, Oregon. A few of our other cheeses are made by industry partners outside of Oregon who have the appropriate equipment and expertise for those specific flavors. Much of our Tillamook Ice Cream is also made at our factory in Tillamook, Oregon. As we’ve reached our production capacity there, we have added some ice cream production capacity with industry partners to meet the needs of our consumers beyond the Northwest. Because of the specialty equipment required to make yogurt, sour cream, butter, and cream cheese spreads, we work with industry partners with expertise in making dairy products to make each of these products. Whenever partners are involved, we work very closely with them to approve the recipes and specifications, and the recipes for Tillamook products remain the same no matter where the product is made. And, our Tillamook quality assurance and sensory teams taste and test every Tillamook product, ensuring all of our partners meet our exact quality requirements to make products with the high standards Tillamook fans have come to expect.

Question 11

Where can I find your cheese?

Accepted Answer

Tillamook Cheese is available at a variety of stores throughout the U.S. Currently, the full product line is most commonly found in the Pacific Northwest. To look for Tillamook Cheese and other products in your area, please visit https://www.tillamook.com/tillamaps/. Because we sell our cheese to grocery stores through distributors, it’s sometimes difficult for us to know exactly which type of Tillamook Cheese is currently stocked in a specific store. If you’re looking for a particular flavor of cheese, we recommend that you call a store to check on their cheese inventory. You can also purchase most of our cheeses and cheese curds from our https://shop.tillamook.com/. If you would like to be able to purchase Tillamook products at a store that doesn’t currently carry them, we recommend speaking to the store manager and requesting our products. Please feel free to use our Product Request Template, which you can fill in, print out, and hand directly to a store manager.

Question 12

Is the Tillamook Creamery open to visitors?

Accepted Answer

Our number one priority is to protect the health and safety of our employees and guests. For the most up to date information on hours and offerings, please click here.

Question 13

Can I eat Tillamook Sour Cream past the best by date?

Accepted Answer

No. https://www.tillamook.com/products/sour-cream is a perishable dairy product and we do not recommend eating it past the best by date printed on the container.

Question 14

Why can’t I find Tillamook Ice Cream in my area?

Accepted Answer

We believe that the amount of https://www.tillamook.com/products/ice-cream in one’s freezer directly affects the harmony of their household. That being said, we’d love to make more happy homes by expanding our ice cream distribution to more states. Let your store manager know you’d like to be able to purchase Tillamook Ice Cream in your area. We hope to one day put our ice creamy dreamy goodness in more families’ freezers throughout the U.S.! In the meantime, come visit us at the Tillamook Creamery to try all of our flavors!

Question 15

Ice Cream

Accepted Answer

All Tillamook Ice Cream flavors contain milk, and most contain pasteurized egg yolks as well. Some also contain other major allergens like wheat, tree nuts, peanuts, and soy. In compliance with federal law, any Tillamook product that contains major allergens like these must clearly state so in the ingredients listing on the packaging**, so please be sure to check the label! 

Please note that all of our ice cream flavors are produced with the same equipment. Production schedules are carefully prepared by considering allergens and their potential risks. Equipment is thoroughly sanitized and swab-tested (for allergen remnants) after producing ice cream flavors that contain nuts or other major allergens. 
For all Tillamook products, there are strict GMPs (Good Manufacturing Practices) in place which are designed to prevent any cross-contamination of major allergens on shared equipment lines. This includes swab-testing the equipment between production runs to ensure there are no allergen remnants present. 

(**Some of our ice cream flavors contain fudge pieces with highly refined peanut oil in them. This kind of oil is not considered a major allergen under federal labeling requirements, so while ‘peanut oil’ is listed under the ingredients labeling on the container, peanuts are not called out under the allergens disclaimer below. If you are unsure of the safety of this kind of highly refined peanut oil for yourself or your family, we recommend checking with a doctor.)

Question 16

Can I freeze my Tillamook Butter?

Accepted Answer

You sure can! https://www.tillamook.com/products/butter can be frozen for up to four months. The texture and flavor may change slightly, but not noticeably. We suggest storing butter in its original packaging and in a sealed freezer bag. Defrost it slowly in the fridge before use. We do not recommend melting frozen butter in the microwave without first thawing.

Question 17

Are any of your products certified organic?

Accepted Answer

At this time, we don’t offer certified organic products. We are, however, committed to making the highest quality dairy products in the most natural way possible. The milk used to make Tillamook products far exceeds state and federal quality standards and comes from cows that are not treated with artificial growth hormones.

*For more information on how TCCA cows are cared for, continue reading On the Farm FAQs.

*Please note that the FDA has stated that no significant difference has been shown between milk derived from rBST treated and non-rBST treated cows.

Question 18

Why isn’t your cheese available in my area?

Accepted Answer

We would love for Tillamook Cheese to be available in every city in every state! Unfortunately, the decision about what products are carried in what stores is decided through a partnership between Tillamook and our grocery retailers. The best way to get our products in your grocery store is to ask your store manager to carry them.

Question 19

Can I bring my pet on the tour of the Tillamook Creamery?

Accepted Answer

Due to health and safety regulations, pets are not allowed inside the Creamery. You may bring a service animal on the tour. However, pets are more than welcome in the outside seating area and parking lot!

Question 20

How many farmer-owners do you have?

Accepted Answer

As a cooperative, the Tillamook County Creamery Association (TCCA) is made up of a group of farmer-owners. Many of these families have been farming in Tillamook County for multiple generations. Here at Tillamook, dairy farming isn’t just a job, it is a way of life! If you want to learn more about our farmers and what dairy farming is like, visit Our Story.

Question 21

Who should I contact if there’s a problem with my order?

Accepted Answer

If your order arrived with missing, incorrect, or damaged items, please contact our Consumer Relations team at 1-855-562-3568 or via email through our ‘Contact Us’ form so we can help make it right! The team is available 8am to 5pm Pacific time Monday through Thursday, and 8am to 1pm Friday.

We aren’t able to accept returns for a refund at this time, but if you’re not pleased with your cheese (or merch), we’d love the chance to help make it right. Please feel free to reach out to our team via the channels listed above so we can learn more about your experience.

Lastly, please note that we can’t be responsible for damage or loss due to unavailable recipient, incorrect address, or theft. Sorry.

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Question 22

What does the code date mean on Tillamook products?

Accepted Answer

The code date is a “best by” date that reflects the freshness and quality of the product. It’s best to use the product before the code date on the package. As always, use your best judgment – if a dairy product doesn’t look, smell or taste quite right, it’s best to throw it out.

Question 23

Is your sour cream kosher?

Accepted Answer

Yes, our https://www.tillamook.com/products/sour-cream is kosher certified.

Question 24

I’m a student doing research. Can I get information about your company?

Accepted Answer

Our website is a great resource for information about our products, history and evolution as a company. If you don’t see everything you’re looking for on our website, please send additional questions to us through our Contact Us page. We’ll do our very best to answer them for you without compromising internal proprietary information. Thanks for thinking of us as a subject for your research project!

Question 25

Where can I buy Tillamook cheese curds?

Accepted Answer

Tillamook Cheddar Cheese Curds are exclusively sold at the Tillamook Creamery, Tillamook Market (at the PDX Airport), and our Online Shop. Tillamook Cheese Curds aren’t available in grocery stores because they lose their freshness quickly. Come visit us at the Creamery or Tillamook Market and try some samples, or visit our Online Shop to have them shipped fresh from our factory directly to your home!

Question 26

Does your yogurt contain cultures?

Accepted Answer

The cultures we use in /products/yogurt/peach are L. bulgaricus and S. thermophilus. The cultures in our /products/yogurt/berry-patch-greek-yogurtare S.Thermophilus. L. Bulgaricus, L.Acidophilus, B. Lactis, L.Casei, L.Rhamnosus, and L.Lactis. If you would like to see more nutritional information about our yogurt, please feel free to check the Yogurt product page on our website or contact us.

Question 27

Why is the price of Tillamook Cheese different at every store?

Accepted Answer

Grocery stores set the prices on products they sell. We don’t decide the selling price of our products in different stores. Prices vary depending on shipping costs, demand, and location.

Question 28

How long has TCCA been a company?

Accepted Answer

Tillamook County Creamery Association was formed more than a century ago, in 1909! Interested in learning more about how TCCA was formed? Check out Our Story!

Question 29

Yogurt

Accepted Answer

Our Tillamook Good and Creamy Yogurt does not contain any major allergens other than milk, and is produced in a facility which does not contain any major allergens other than milk.Tillamook Greek Yogurt does not contain any major allergens other than milk, but please note that the equipment occasionally processes eggs and coconut.For all Tillamook products, there are strict GMPs (Good Manufacturing Practices) in place which are designed to prevent any cross-contamination of major allergens on shared equipment lines. This includes swab-testing the equipment between production runs to ensure there are no allergen remnants present.

Question 30

Are TCCA dairy cows ever treated with antibiotics?

Accepted Answer

Our dairy cows are not systematically given antibiotics. But, like humans, cows sometimes get sick and need veterinarian-prescribed antibiotics to help them get better. However, if a cow is receiving antibiotics, her milk isn’t used until tests prove that the antibiotics have cleared her system completely. As an additional precaution, every milk delivery we receive is thoroughly tested for antibiotics. If even a trace amount of antibiotics are detected in a delivery, it is disposed of and we won’t use that milk to make our dairy products.

Question 31

Is there a minimum order amount?

Accepted Answer

No, there are no minimum order considerations.

Question 32

Is the cream used to make Tillamook Extra Creamy Butter pasteurized?

Accepted Answer

Yes! The cream used to make our https://www.tillamook.com/products/butter is pasteurized.

Question 33

Are the cows in barns or pastures?

Accepted Answer

It depends on the time of year and on the farm. Many of our farmer-owners in Tillamook send their herds out to pasture when the weather permits (typically March through November), but practices vary depending on each farm’s herd, land and management style. Many of our farmers also use free-stall barns to keep their cows comfortable and protected. Free-stall barns are standard in the dairy industry to accommodate climate conditions and are used on dairies owned by our farmer-owners, as well as our contract milk suppliers. In the free-stall barns, cows get daylight and fresh air, have plenty of space to eat and exercise, and they sleep on clean, dry bedding.

Question 34

How can I serve Tillamook products at my restaurant or store?

Accepted Answer

For restaurant inquiries, you can find our foodservice catalog and sales team contact information https://www.tillamook.com/foodservice. For retail sales inquiries, please CONTACT US with your contact information and details about your business, and our team will route you to the appropriate sales contact.

Question 35

What kind of products does TCCA make?

Accepted Answer

We make dairy products in 6 categories: Cheese, Ice Cream, Yogurt, https://www.tillamook.com/products/cream-cheese, Sour Cream, and Butter. You can find descriptions, nutrition facts, and ingredients for all of our products by clicking on the product.

Question 36

Do you make sugar-free or “no sugar added” ice cream?

Accepted Answer

At this time, we don’t make any sugar-free or “no sugar added” ice cream flavors. We do, however, provide a “no sugar added” ice cream option at our https://www.tillamook.com/visit-us/creamery in Tillamook, Oregon. We hope to see you soon for a scoop or two!

Question 37

How do you package Tillamook Cheese for shipment to keep it from spoiling?

Accepted Answer

Our cheeses are carefully packaged with an insulated liner and ice pack to maintain optimal quality, and all orders are sent via 2-day shipping.

All cheeses are shipped cold to protect their quality, and although they may arrive slightly warmer, your cheese should still be safe to eat, so long as it arrives on the expected delivery date. Simply refrigerate it as your shipment arrives to preserve its freshness.

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Question 38

What’s the address for the Tillamook Creamery?

Accepted Answer

The Tillamook Creamery is located on the Oregon Coast! Address 4165 Highway 101 North Tillamook, OR 97141

Question 39

Is the milk used to make Tillamook Sour Cream pasteurized?

Accepted Answer

Yes! The milk used to make our sour cream is pasteurized.

Question 40

Where can I buy your cheese curds?

Accepted Answer

Our Tillamook Cheddar Cheese Curds are currently exclusively sold at the Creamery in Tillamook and the Tillamook Market at the PDX Airport.

Question 41

Sour Cream

Accepted Answer

Our Tillamook Sour Cream does not contain any major allergens other than milk, and is produced in a facility that does not contain any major allergens besides milk.

Question 42

Can you freeze Tillamook Yogurt?

Accepted Answer

You can safely freeze https://www.tillamook.com/products/yogurt, but it may affect the flavor and texture once it is thawed. If you do decide to freeze our yogurt, we still recommend using it by the best by date printed on the package.

Question 43

What are your shipping options?

Accepted Answer

All online orders ship via FedEx 2-day. Once your order leaves our warehouse, you’ll get a shipping notification email with tracking information and delivery date.

Question 44

Do you make any dairy-free ice creams?

Accepted Answer

We do not make any dairy-free products. However, we do offer a fruit sorbet option at our ice cream counter at the https://www.tillamook.com/visit-us/creamery so that everyone can enjoy a delicious dessert! You can find our ice cream menu https://www.tillamook.com/visit-us/creamery#dining.

Question 45

Is the Tillamook Creamery wheelchair accessible?

Accepted Answer

Yes! The Tillamook Creamery is wheelchair accessible. We also have wheelchairs available to rent on a first-come, first-served basis.

Question 46

Cream Cheese Spreads

Accepted Answer

Our Tillamook Farmstyle Cream Cheese Spreads do not contain any major allergens other than milk. However, please note the equipment used to make them occasionally processes pecans, fish, and there is coconut present in the facility as well. For all Tillamook products, there are strict GMPs (Good Manufacturing Practices) in place which are designed to prevent any cross-contamination of major allergens on shared equipment lines. This includes swab-testing the equipment between production runs to ensure there are no allergen remnants present.

Question 47

What’s the best way to store my cheese?

Accepted Answer

All Tillamook Cheese should be stored in the fridge. To prolong the life of your loaf, follow these tips: • Keep your cheese in its original package. • Wash your hands before handling. • Avoid touching the cheese that you plan on putting back in the fridge. • When slicing your loaf, pull the wrapper back and cut off the desired amount of cheese. • Tightly fold the original wrapper back over the end. • Press foil or plastic wrap over the end of your cheese and place it in an airtight, sealed plastic bag or airtight container. • Place your cheese in the coldest section of the fridge (less than 40° Fahrenheit). To help prevent mold from developing on sliced and shredded cheese, follow these tips: • Keep your cheese in its original package. • Wash your hands before handling. • Avoid touching the cheese that you plan on putting back in the fridge. • Don’t put your hand directly in the bag of shredded cheese; remove with a clean utensil, or pour the cheese out of the bag. • For 5-pound bags of shredded cheese, separate and store the cheese in several smaller resealable bags. • Use within 3-5 days after opening (in other words, enjoy often!)

Question 48

What do the cows eat?

Accepted Answer

Our farmers know that healthy cows produce the best quality milk. Proper animal care practices like providing a healthy diet benefits the farmer, cow, and ultimately you, the consumer. At each farm, an animal nutritionist helps the farmer customize a healthy diet of forages and grains for their cows that meets their requirements for health and milk production. The forage portion of a cow’s food is slightly different on each farm, but usually includes grass, alfalfa, and likely some corn silage. The grain portion is a mixture of grains, including corn and barley. Cows are also given a vitamin/mineral supplement to support long-term health. Our dairy farmers all have a commitment to quality, and that means taking good care of their cows and the land, because not only is it their livelihood, but it is also the right thing to do.

Question 49

Will TCCA donate to my organization or sponsor my event?

Accepted Answer

Thanks for thinking of us! As I’m sure you can understand, we receive hundreds of donation requests throughout the year. We ask that you fill out our donation form on our website for our Donations team to review. For any questions or concerns, our Consumer Relations team would be happy to help.

Question 50

What is B Corp, and why is it important to TCCA?

Accepted Answer

As of November 2020, Tillamook County Creamery Association is now a certified B Corp!

A Certified B Corporation® (B Corp™) is a for-profit company that uses the power of business to build a more inclusive and sustainable economy. Being a B Corp means meeting the highest verified standards of social and environmental performance, transparency, and accountability.

Becoming a Certified B Corp underscores our dedication to our Six Stewardship Commitments, which are at the heart of everything we do: being good stewards of cows and farms, of people and products, of our communities and the environment. Stewardship has been a part of The Tillamook Way since our founding in 1909 — this certification not only reiterates our values but holds us accountable to them as we grow. Learn more- https://www.bcorporation.net/en-us/find-a-b-corp/company/tillamook-county-creamery-association/.

Question 51

Do you make Bandon Cheese?

Accepted Answer

Yes, we do! Bandon is a pasteurized cheddar made with milk from cows not treated with rBST*. Through a subsidiary, we have owned the cheese factory in Bandon, Oregon and the Bandon® cheese trademark since 2000. Here’s a little more history on our relationship with Bandon® cheese if you’re interested… After the Coquille Valley Farmers Co-op became insolvent in 1986, a series of owners of the cheese factory in Bandon, Oregon struggled to profitably operate the cheese plant and store. When the owners of the cheese factory in Bandon, Oregon put the company up for sale, we believed that buying it would ensure its longevity and maintain the Oregon heritage Bandon, Oregon shares with Tillamook, Oregon. Unfortunately, as we began operating in Bandon, Oregon, we came to the realization that milk supply was not available locally in the volume or at the quality we desired, and the production facility itself was significantly below our standards for creating a consistent product. Our first step to ensure we could continue to produce Bandon® cheese safely with the quality standards we require was to move production of Bandon® cheese to our facility in Tillamook, Oregon and, later to our subsidiary, Columbia River Processing, in Boardman, Oregon. We continued to operate the visitor’s retail store in Bandon, Oregon for several years, despite declining sales, until late 2005, when dangers from the deteriorating building forced us to close it down and demolish the building. After leasing the property for many years to the City of Bandon, in 2011 the City of Bandon purchased the property where the Bandon® cheese factory once stood. We are proud to continue to honor the Bandon® cheese heritage today, by making Bandon® cheddar which is currently sold at retailers throughout Oregon, Washington, and Idaho.

*All farmers who supply milk for Bandon cheddar pledge not to use artificial growth hormones. The FDA has stated that no significant difference has been shown between milk derived from rBST treated and non-rBST treated cows.

Question 52

Why did you rebuild your facility in Tillamook?

Accepted Answer

The old building for visitors in Tillamook was more than 60 years old. It held a lot of memories for us, but we are excited to have a brand new space that is bigger, more interactive, and has more unique features for our guests to enjoy. The new facility also includes much-needed “back of house” upgrades to help the Creamery run more smoothly.

Question 53

Are all your farms based in Tillamook, OR?

Accepted Answer

Nope! After more than 100 years and growing consumer demand for our products, we’re making more products than ever before right where it all began, and that’s in Tillamook County. But, while there’s no limit to the ingenuity, hard work and commitment of Tillamook County’s people, there is a limit to its natural resources. It’s an environmentally sensitive area and natural resources are constrained. That’s why we choose to partner with many farms of many different sizes to source the high-quality milk we use in our products. While a large dairy farm may not look the same as a much smaller one, we can assure you that every farm we work with is held to the same strict quality and animal care standards that our farmer-owners adhere to in Tillamook County. Growing our brand through strong partnerships is the way we’ve been able to sustain our farmer-owners and the farming way of life in Tillamook County for generations to come.

Question 54

Does Tillamook Yogurt have artificial flavors or colors?

Accepted Answer

No way! https://www.tillamook.com/products/yogurt does not contain artificial colors, sweeteners, or flavors. It’s also made with milk from https://www.tillamook.com/stewardship/healthful-cows not treated with artificial growth hormones.

*Please note that the FDA has stated that no significant difference has been shown between milk derived from rBST treated and non-rBST treated cows.

Question 55

Butter

Accepted Answer

Our Tillamook Extra Creamy Butter does not contain any major allergens other than milk, and is produced in a facility that does not contain major allergens besides milk.

Question 56

Do I have to store my cheese in the fridge?

Accepted Answer

Yes. Just like the milk it’s made from, Tillamook Cheese is a perishable dairy product and should always be stored in the fridge (ideally in the coldest part, around 40 degrees). You can take cheese out of the fridge up to an hour before you plan on using it, but it should be put back in the fridge immediately after you’re done. If you’re in a warm environment, cheese shouldn’t be left out for too long – the heat will change the texture and oil may develop on the outside of the cheese.

Question 57

Where do you ship?

Accepted Answer

At this time, we ship within the US (Hawaii and Alaska included), but are unable to ship to PO Boxes, A.P.O., DPO, or F.P.O addresses, or the US territories.

Question 58

Are the egg yolks in Tillamook Ice Cream pasteurized?

Accepted Answer

Yes! The egg yolks in our ice cream are pasteurized to kill any harmful bacteria.

Question 59

How long will it take for my order to ship and deliver?

Accepted Answer

All online orders ship via FedEx 2-day shipping. We fulfill orders Monday through Thursday, for delivery Wednesday through Saturday. Once your order ships, you’ll get a shipping notification email with tracking information and delivery date.

Question 60

Can I freeze cheese?

Accepted Answer

(Hey, that rhymes!) Freezing Tillamook Cheese prolongs its life, but it also changes the texture of the cheese, making it dry and crumbly. Although freezing slows mold growth, it also stops the aging process of cheddar. Ideally, you should freeze the cheese in its original, unopened package. If you’ve already opened the package, wrap one pound or smaller portions in moisture-proof materials (like plastic wrap or aluminum foil) and then place it in an airtight bag. That way, you can maintain optimum flavor and texture. When you’re ready, thaw the cheese in the refrigerator with the wrapper on to prevent loss of moisture and flavor. Then eat it as soon as possible. Thawed cheese will shred easily, but it’s difficult to slice. If you plan on slicing the cheese, it’s best to do so before putting it in the freezer.

Question 61

Is your ice cream kosher?

Accepted Answer

Our ice cream is not kosher certified, though all of our ice cream products are vegetarian with the exception of https://www.tillamook.com/products/ice-cream/rocky-road (which contains marshmallows with pork gelatin).

Question 62

Is your yogurt kosher?

Accepted Answer

Neither our Tillamook https://www.tillamook.com/products/yogurt/good-and-creamy nor our Tillamook https://www.tillamook.com/products/yogurt/greek is kosher certified. However, all of our yogurts are vegetarian!

Question 63

Where can I find you on social media?

Accepted Answer

Join our cheesy conversations on: https://www.facebook.com/Tillamook/, https://twitter.com/TILLAMOOKCHEESE, https://www.pinterest.com/tillamook/, https://www.youtube.com/user/TillamookCheese100, https://instagram.com/tillamook/, and https://www.linkedin.com/company/tillamook-county-creamery-association/.

Question 64

What changes were made at the Tillamook Creamery?

Accepted Answer

Some of the new features include:
• A larger dining area with more indoor seating and a spacious outdoor covered patio for visitors to enjoy year-round.
• A new menu, showcasing Tillamook products and other high quality, real food ingredients, including wood fired pizzas, our favorite grilled cheese sandwiches and much more. The new menu will also feature wine and beer from the Pacific Northwest.
• An expanded Tillamook Ice Cream counter, available for indoor and seasonal outdoor service.
• A large retail space featuring Tillamook products and high-quality gifts and souvenirs available for purchase all in one, easy-to-shop area.
• An enhanced viewing experience of our cheese production and packaging operations with better acoustics and exhibit signage, as well as a small theater space where visitors can view short videos about how Tillamook products are made.
• An in-depth farm exhibit where visitors can learn about cows, dairy technology, and life on the farm.
• More samples than ever before!

FYI

Frequently Asked Questions

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