Frequently Asked Questions

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Help! My package is MIA!

Oh no! Please let our Consumer Relations team know so we can look into this for you. You can reach us at 1-855-562-3568 or via email through our  ‘Contact Us’ page.

The team is available 8:30am to 6:30pm Pacific time Monday through Thursday, and 8:30am to 1:30pm Friday.

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